ATTN: Overall Staff Feedback

[Brandon Rhea]

I was disappointed to see that there hasn't been that much participation in our staff feedback threads this round. The most important thread for me was Staff Feedback: Overall Staff because it talks about how we're doing as one collective admin team.

To that end, I'm posting this thread to ask that you please take a few minutes to give your honest, thoughtful, and detailed answers to the following questions. This will help us help you by running the best site that we can.

This thread is for feedback on the overall staff, specifically how the team functions as a whole and your general thoughts on the staff as a whole. There are some important questions that I want to ask about the staff:

1. Do you feel that the staff is effective in resolving OOC disputes? Why or why not? If not, how do you think it can be improved?
2. Do you feel that the staff is effective in resolving RP disputes? Why or why not? If not, how do you think it can be improved?
3. How do you feel about the current level of staff involvement in the RP and the factions?
4. Do you feel that the staff should do more in order to keep the RP moving at a faster pace? If so, how do you think we can do that?
5. Current admin roles (not counting tech admins) have a few admins as Role-Play Admins, a few Faction Admins, and then the Head Admin. Do you believe there should be admin coverage of more areas of the site?
6. We currently have 8 admins (not counting tech admins). Do you feel there are enough? Should we add more to provide better help to members?
7. What are some things that we're not doing that you feel would improve the RPing experience on the site?
8. This is the tech part -- is there anything tech-oriented that you would like us to ask the tech admins for?
9. Anything else you wish to comment on are things we've love to hear!

Thanks!

 

[Padmé]

Well, I have been out- BUT I did make a comment in the overall staff feedback thingie thread. -.-

 

[Kiro]

I answered it all in the propper thread, but I can put it up here too if needed.

 

[Malcador]

I commented, but I did not go through all the questions.

 

[Cassanova]

1. Do you feel that the staff is effective in resolving OOC disputes? Why or why not? If not, how do you think it can be improved?
   
   I haven't honestly seen any OOC disputes.​
2. Do you feel that the staff is effective in resolving RP disputes? Why or why not? If not, how do you think it can be improved?
   
   I haven't honestly seen many OOC disputes. Those I have heard of involving oddities with characters, injury etc. have all been addressed fairly and with the view of producing quality RP. (Please note: This is an opinion based on second-hand accounts).​
3. How do you feel about the current level of staff involvement in the RP and the factions?
   
   I think that the staff involvement in the RP's is the perfect amount. The "gentle nudge" to keep everything on track. The best way to say it, is that if you know or hear about staff being involved in the RP is when you realise they're not doing they're job properly. From where I sit, I hear nothing about this - but that may just be me not having a clue what's going on! (This is a positive feedback... just incase I confuse the point)​
4. Do you feel that the staff should do more in order to keep the RP moving at a faster pace? If so, how do you think we can do that?
   
   I think the RP moves at a pace that works well for people with "real lives". Initially, as a new member, I had found the pace to be blisteringly quick, while i grasped at the inner workings of the community. Without causing problems, I think that any faster, and we would have difficulty bringing in new members.​
5. Current admin roles (not counting tech admins) have a few admins as Role-Play Admins, a few Faction Admins, and then the Head Admin. Do you believe there should be admin coverage of more areas of the site?
   
   I don't think there should be more admins, or that we should stretch our current team further. I did find it somewhat difficult to determine exactly who was an admin initially. Overrall, I've found that I just ask the first person I see a question - that seems to work out pretty well so far!​
6. We currently have 8 admins (not counting tech admins). Do you feel there are enough? Should we add more to provide better help to members?
   
   At another community (some time ago), we discovered that 1 admin to 10 members was a good mix. Honestly. The only reason more admins should be added is if the current team is finding themselves too stretched, or in need of more time away from SWRP. If they are happy with the arrangement as it is - leave it that way.​
7. What are some things that we're not doing that you feel would improve the RPing experience on the site?
   
   ...giving out free stuff? Honestly, this is the best administration on a forum I've seen - across all topics of discussion.​
8. This is the tech part -- is there anything tech-oriented that you would like us to ask the tech admins for?
   
   Nope.​
9. Anything else you wish to comment on are things we've love to hear!
   
   Overrall, I think that SWRP has been around for 7? 8? years for a good reason. The administration has been consistent, and has been held accountable. The plot lines are fresh, and for the most part, people here are committed to the creation of good stories involving one another, showing a true collaborative effort. As far as a roleplaying community goes - there's not much you can do to get better than that!
   
   All in all. The administration and staff here at SWRP are doing a superb job, in my eyes. I've found my transition into the community here to be friendly, easy, and informative. Combining interaction with admins, faction leaders, and "regular folk". A positive result for the staff is also a positive result for the community, and I feel that should be acknowledged also.​

 

[Radiwalker]

1. Do you feel that the staff is effective in resolving OOC disputes? Why or why not? If not, how do you think it can be improved?
Depends on the topic usually. You mostly work together and do a good job about it, but sometimes, when it`s a more sensitive topic to one/ a few of you, even you can get to disagreeing with each other, even though you manage to resolve the dispute.

2. Do you feel that the staff is effective in resolving RP disputes? Why or why not? If not, how do you think it can be improved?
It seems the staff always stands together in resolving RP disputes. There are some exceptions, but they are rare. You usually manage to get that balanced middle ground in a dispute, with which both sides are willing to agree.

3. How do you feel about the current level of staff involvement in the RP and the factions?
You are well involved, but you can do better. You guys should participate in more threads in which you`d get a chance to interact with the lower ranks and the new RPers, thus helping them out. Other than that I enjoy watching each of you RP, as you all have good and unique styles.

4. Do you feel that the staff should do more in order to keep the RP moving at a faster pace? If so, how do you think we can do that?
There should be more strict rules for main threads/ tournaments/ legacy quests and etc, so they can keep going at a good pace.

5. Current admin roles (not counting tech admins) have a few admins as Role-Play Admins, a few Faction Admins, and then the Head Admin. Do you believe there should be admin coverage of more areas of the site?
I believe the admin covarage is good and you guys seem to do well in deviding the duties among yourselves, which makes it easier for you and at the same time is more effective.

6. We currently have 8 admins (not counting tech admins). Do you feel there are enough? Should we add more to provide better help to members?
As said above, I believe that they are enough.

7. What are some things that we're not doing that you feel would improve the RPing experience on the site?
More strict rules for big admin hosted RPs, as I believe that the main problem at the moment is getting those RPs going and keeping them active up until the end.

8. This is the tech part -- is there anything tech-oriented that you would like us to ask the tech admins for?
They`re doing a great job. The new site looks are awesome.

9. Anything else you wish to comment on are things we've love to hear!
This is something you guys are trying to do and is well under way, but I think I should say it. Try to get more people involved with the legacy quests and the timeline as a whole. The more the marrier. Also aside from plagues and diseases across the galaxy ( I saw a suggestion like that in another review). I think there should be invasions of war attuned tribes / areas of beast mutation / crime activity (blocking a trade route with a massive fleet, for example) and things like that.

Another thing I`ve been thinking about, is having a big crime organisation as an independant faction. It doesn`t need to have a lot of members, although it can provide for many plots and stories.

Overall the staff is great and is doing an amazing job, so keep up the good work! :)

 

[Toska]

1. Do you feel that the staff is effective in resolving OOC disputes? Why or why not? If not, how do you think it can be improved?
The staff is effective in resolving OOC disputes from what I've seen, but I disagree with some of the resolutions.

2. Do you feel that the staff is effective in resolving RP disputes? Why or why not? If not, how do you think it can be improved?
Hm. I feel that the staff should not need to get involved in RP disputes. The members rely too much on the staff in this respect, and, frankly, it stunts their growth.

3. How do you feel about the current level of staff involvement in the RP and the factions?
I don't have an opinion here.

4. Do you feel that the staff should do more in order to keep the RP moving at a faster pace? If so, how do you think we can do that?
If the staff wants the RP to move at a faster pace, they need only add in some plot points (such as a natural disaster, or planetary uprising, etc.) to push the Factions into increasing their pace.

5. Current admin roles (not counting tech admins) have a few admins as Role-Play Admins, a few Faction Admins, and then the Head Admin. Do you believe there should be admin coverage of more areas of the site?
No.

6. We currently have 8 admins (not counting tech admins). Do you feel there are enough? Should we add more to provide better help to members?
Frankly, there are too many admins. With the current number, there is a diffusion of responsibility that could create problems. While everyone has a clear role, they are also permitted to perform the roles of others in most situations. The argument can be made that the number of admins reflects the size of the site, but I disagree. Four admins are enough to effectively run a site of this size and activity.

7. What are some things that we're not doing that you feel would improve the RPing experience on the site?
No comment.

8. This is the tech part -- is there anything tech-oriented that you would like us to ask the tech admins for?
No.

9. Anything else you wish to comment on are things we'd love to hear!
Nothing of note.

 

[Ser Gregor]

Lark I'd like to address your second point. The staff always encourages those involved in the RP to settle it among themselves, and often times they do. However, there are always going to be disputes that will only be settled by an admin. A prime example is the Empress Teta thread. If I hadn't stepped in to resolve the dispute, then it'd still be going on.

To say that we shouldn't be involved in resolving disputes is like saying the cops shouldn't patrol the streets because we have streetlight and speeding cameras.

 

[Horizon]

Do you feel that the staff is effective in resolving OOC disputes? Why or why not? If not, how do you think it can be improved?

I feel that they do a pretty good job in resolving disputes. I've never seen a time where a staff member stepping in didn't help a situation reach a conclusion. They always try coming to a solution that fits the situation, but both sides may not always be happy and that's alright. You can't please everyone.

Do you feel that the staff is effective in resolving RP disputes? Why or why not? If not, how do you think it can be improved?

Doing a great job and have little else to say.

How do you feel about the current level of staff involvement in the RP and the factions?

The level is low enough to allow us to work on our own and that's what I like. A lot of us can work well enough alone and usually the staff is called in when something's gone wrong.

Do you feel that the staff should do more in order to keep the RP moving at a faster pace? If so, how do you think we can do that?

That's kind of tricky, because I believe any pace is generally good for a roleplay as long as each move forward keeps things going.

Current admin roles (not counting tech admins) have a few admins as Role-Play Admins, a few Faction Admins, and then the Head Admin. Do you believe there should be admin coverage of more areas of the site?

Negative, too much of a work load.

We currently have 8 admins (not counting tech admins). Do you feel there are enough? Should we add more to provide better help to members?

Nope.

What are some things that we're not doing that you feel would improve the RPing experience on the site?

Events. Roleplay events would be great. I know we have these Legacy threads coming up, but events would be awesome. I know we've talked about it before, but things like an epidemic closing off a couple planets that are under a quarantine. Then come to find out that there's a shady group behind the whole ordeal and those participating are tasked to track them down where they ultimately find whose responsible and a cure to the epidemic. Yehh, that'd be nice.

This is the tech part -- is there anything tech-oriented that you would like us to ask the tech admins for?

BIGGER AVATARS. Just kidding, these are much better.

Anything else you wish to comment on are things we've love to hear!

You guys are doing great. c:

 

[Brandon Rhea]

I don't like when Horizon sings our praises. I feel like something is wrong.

Thanks for the feedback everyone. Keep it coming!

 

[Horizon]

I don't like when Horizon sings our praises. I feel like something is wrong.

< /3

 

[Ush]

Do you feel that the staff is effective in resolving OOC disputes? Why or why not? If not, how do you think it can be improved?

Yes, I do. I think it can be slightly improved by waiting slightly longer and seeing how the event takes fold before making a final decision.

Do you feel that the staff is effective in resolving RP disputes? Why or why not? If not, how do you think it can be improved?

Yes. See above again.

How do you feel about the current level of staff involvement in the RP and the factions?

In the factions, their are times where the staff should have ever so slightly more or less involvement.

Do you feel that the staff should do more in order to keep the RP moving at a faster pace? If so, how do you think we can do that?

Kill off faction leaders or higher ups randomly. We should have a system where, depending on who the FL is friendly with IC, and who they hate, should play a role in an Assassination system. Every time an FL finishes an RP, something should happen to randomly calculate the chance the FL get's killed. This should really only happen if the character has been FL for over three months to keep the RP moving.

Alliteratively, they could just get usurped or something. Keeps things moving and such.

Current admin roles (not counting tech admins) have a few admins as Role-Play Admins, a few Faction Admins, and then the Head Admin. Do you believe there should be admin coverage of more areas of the site?

Just one who would cover anything not connected to RPing. That would help a lot. Fanfic and general discussion.

We currently have 8 admins (not counting tech admins). Do you feel there are enough? Should we add more to provide better help to members?

Yes, there are enough admins.

What are some things that we're not doing that you feel would improve the RPing experience on the site?

The system I mentioned above. And events, like Horizon said. Balls and parties and such.

This is the tech part -- is there anything tech-oriented that you would like us to ask the tech admins for?

No, everything is fine there.


Would someone put a limit on indie factions? They must have at least three people interested before they can be used. Or Staff approval?

 

[Lavi]

Kill off faction leaders or higher ups randomly. We should have a system where, depending on who the FL is friendly with IC, and who they hate, should play a role in an Assassination system. Every time an FL finishes an RP, something should happen to randomly calculate the chance the FL get's killed. This should really only happen if the character has been FL for over three months to keep the RP moving.

Alliteratively, they could just get usurped or something. Keeps things moving and such.

I can't possibly see how this is fair to faction leaders, since their characters are typically developed just like any others. Would you be willing to RP your character knowing that there is a chance he or she is going to be killed, regardless of what your character does?

Would someone put a limit on indie factions? They must have at least three people interested before they can be used. Or Staff approval?

Uhhh, both of these have been rules for years. Indie factions cannot RP until a faction admin (such as myself) explicitly state that it is approved.